You can perform a test scan to make sure that the devices are connected. Additionally, HP Doctor checks that the ‘Windows WIA Scan’, ‘HP Twain Scan’, ‘Registry’, and ‘HP Scan’ are functioning properly. There are similar stages examined for the scanner.

If the printer does not display any disruptions, then you can print a test page to verify that the connection works. The system scans the ‘Recommended Updates’, ‘Print Spooler’, ‘Driver Check’, ‘Device Status’, ‘Device Manager’, ‘Device Online’, ‘Print Queue’, ‘Port Match’, and ‘Device Conflicts’ for the printer. A green checkmark will be next to the conditions that are okay, and a red ‘X’ will be beside the steps that triggered an error. There will be a list of points that the app will check. The application first examines the printer and then the scanner to fix issues. You need to follow the instructions to fix it.The diagnostic tool searches for connected products, communicates with the selected device, identifies issues, and fixes problems. A cross X indicates that there is a problem with the printer.Exclamation An exclamation mark indicates that the test failed and was skipped.A wrench spanner means that the problem was found and fixed.A checkmark indicates that your printer has passed.Step 5: The result of each test is as follows: Step 4: Choose Fix Printing or Fix Scanning according to the problem you encounter, and then follow the instructions on the screen. If your printer is not listed, make sure the printer is turned on and connected, click My product is not listed, and then click Retry. Step 3: After the download and installation are complete, HP Print and Scan Doctor will open. Step 2: Follow the on-screen instructions to install HP Print and Scan Doctor. Go to this address to download the package of HP Print and Scan Doctor. Step 1: Turn on the printer and load plain paper into the main tray. Read More How to Download & Use HP Print and Scan Doctor

Hp print and scan doctor for macs